FAQ

General

What is Oath?

Why use this if I'm already using payment protection?

How do I get started?

What social media platforms are supported?

What are the requirements to use Oath?

Security and Privacy

Will this reveal my identity to the public and hurt my anonymity on social media?

How do you secure my personal information?

What happens to my data if I delete my Oath account?

Is facial recognition / ID verification secure and necessary?

How can I control who sees my Oath profile?

Does Oath share my information with third parties?

How does Oath verify the authenticity of linked accounts?

Can I change the linked accounts on my Oath profile?

What should I do if my linked account is compromised?

Dispute Resolution

Can Oath prevent all types of online trading scams?

How to make a dispute on Oath?

How do I dispute a transaction made outside of a trading group?

How can I get my money back when using Oath?

What is the timeframe for resolving disputes through Oath?

How are moderators chosen?

How to cancel a transaction?

Is there an appeals process for wrongful bans?

What happens if a buyer or seller lies and says they didn’t receive an item or it was damaged?

What happens if a package is lost?

What happens when you initiate an Oath with a user that doesn’t respond or refuses to accept?

Financial and Legal

Are there any fees associated with using Oath?

Is an Oath agreement legally binding in all regions?

How can I take legal action against a scammer?

How does Oath comply with international data protection laws like GDPR, CCPA, BIPA?

Technical Support

Is there a tutorial or guide for first-time users of Oath?

What languages are available?

What should I do if I encounter technical issues?

How do I report a bug or suggest a feature?

Is there a community forum or support group for users?